MetroYak collects information about you in order to better target the advertising we offer to third parties, in order to finance our activities and offer you quality content, without compromising your privacy.
Protecting your privacy is important. This is to inform you about our practices so that you can know what you are agreeing to when you interact with an employee of MetroYak or one of its representatives or subcontractors, whether you visit our website https: // www.metroyak.com (the “ Site “), whether you use one or other of our applications (the MetroYak or MetroYak + mobile application) or that you carry out a transaction with us in person, by telephone or through our website or any of our applications (collectively, the “ Services ”).
More specifically, the purpose of this Privacy Policy is to inform you about our privacy and personal information protection practices, including how we collect, use and disclose your “Personal information”.
Please read this Policy carefully. By providing us with your Personal Information, registering or using the Services, you consent to our collecting, using and disclosing your Personal Information as set out in this Policy, which may be amended from time to time. This is why we invite you to review the content regularly.
This Policy is incorporated and subject to our other applicable terms and conditions, such as the terms of use of our Services. In this Policy, terms beginning with a capital letter, without being defined therein, have the meaning given to them under the conditions mentioned above.
Your consent to collection, use and disclosure
- The Personal Information We Collect
- How We Use Your Personal Information
- How and when we share your Personal Information
- Retention of Personal Information
- Information security
- Unsubscribe from communications
- Rights regarding your personal information
- International transfer and hosting of data
- Third-party websites and services
- Information concerning children
- Updates to the Privacy Policy
- Contact us
1. YOUR CONSENT TO COLLECTION, USE AND DISCLOSURE
We collect, use and disclose your Personal Information with your consent or as permitted or required by law. How we obtain your consent will depend on the circumstances. For example, we will ask you for your consent to this policy when using our Services or ask you to complete a form for a specific purpose, such as subscribing to a newsletter, participating in a contest or making a voluntary contribution to support our activities.
If you choose to provide us with Personal Information, this is our manifestation of your consent to the collection, use and disclosure of your Personal Information, as set out in this Policy.
Generally, we ask for your consent when collecting your Personal Information. In the event that we wish to use your Personal Information for purposes not identified at the time of collection, we will ask for your consent before using this data for this new purpose.
You may withdraw your consent to the collection, use or disclosure of your Personal Information at any time by using the contact details in the “Contact Us” section below. In some cases, withdrawing your consent could lead to our no longer being able to provide you with certain Services.
2. THE PERSONAL INFORMATION WE COLLECT
We only collect personal information that is strictly necessary for the purposes pursued. More specifically, when you access, visit or use our Services, we may collect the following data:
On the Site https://www.metroyak.com
“ Contact us “: whether by phone, email or by a message sent through our Site, we can collect your name, first name, email address, the subject of the message and any other information you provide to us. In this section, when you submit an opinion or a press release, we also collect the following information: your title or position held, the city in which you reside and your telephone number.
“Newsletter subscription”: we may collect your email address, first and last name that you submit when you sign up to receive the newsletter, updates on the Services and other communications from us on our Site.
“Contest Entry”: We may collect your email address, first and last name, age, phone number and gender when you enter a contest.
“Account creation”: when you complete your profile, we collect your last name, first name, email address, password and your phone number.
“Contribution”: we collect your name, your first name, your email address and your password. When you make a contribution, we also collect your bank details.
“Contact Us”: When you send us a message through the mobile application, we collect your email address and any other information you provide to us.
“Account creation”: when you complete your profile, we collect your email address and password.
“Login”: we collect your email address and password.
“Voluntary contributions”: If you wish to make a voluntary contribution, you will be automatically redirected to the Site.
“Account creation”: when you complete your profile, we collect your email address and password.
“Login”: when you complete your profile, we collect your email address and password.
“Voluntary contributions”: If you wish to make a voluntary contribution, you will be automatically redirected to the Site.
Browsing activity: whether on the Site or on one or other of our mobile applications (the mobile application, we collect information relating to your browsing activity or on the device you use such as your IP address, the unique identifier of your tablet or smartphone, the type of browser you use, your history, whether you have viewed specific content (editorial or advertising), the time you spent consulting it as well as your geo–location data (the “ Navigation Information “). This Browsing Information may be shared in a de-identified and aggregated manner with authorized third parties with whom we collaborate, such as advertisers, content partners or contest organizers (the “ Authorized Third Parties “). Authorized Third Parties are only informed that you are potentially part of a group targeted by a given content or advertisement. Authorized third parties are required to respect the confidentiality of your data by virtue of the law and the agreements entered into with MetroYak. This Browsing Information also makes it possible to establish your user profile and to select advertisements that better correspond to your interests so that they can be offered to you on the various platforms of MetroYak and on third-party websites.
Data collected automatically : during your browsing, we also use cookie data or similar technologies such as pixels, tags or beacons (together “ cookies “ or “ cookie “), in particular to identify the computer or mobile device and save your preferences and other data. A cookie is a small data file that is written to your hard drive when you visit a website and often includes a randomized unique identifier so that our website can recognize that cookie again. They guarantee the functioning of websites or improve navigation, and also provide certain information to the owners of these sites, in particular in terms of audience measurement.
Cookies do not damage the hard drive, but make it easier, for example, to find preferences, pre-fill certain fields and adapt the content of the services on the site visited. These data allow us to improve ergonomics and services according to your interests. We may use cookies to evaluate the use of our Services in order to improve them.
Generally, we use first party cookies or third party cookies. The cookies deposited by us are first party cookies. The cookies placed by our partners or third-party suppliers are third-party cookies placed for the purpose of placing advertisements on our products and Services on other websites. The use of cookies by these third parties is governed by their privacy policies.
Cookies can be persistent, meaning that they remain on your device between browsing sessions for a maximum period of time. They can also consist of temporary or session cookies which are deleted when a browsing session ends. In any case, we will only keep cookies for the time necessary to achieve the relevant purposes set out in this privacy policy.
Examples of cookies we use:
Necessary cookies: These cookies are strictly necessary for the proper functioning of our Site and the accessibility of our services (for example, connection functionality, load balancing, browsing, and filling out forms). The Site cannot function properly without these cookies.
Preference cookies: Preference cookies allow our Site to provide enhanced functions or settings based on your previous visits and selections, such as language preferences, remembering connection details, remembering searches and settings filtering, and other amenities.
Statistical cookies: Statistical cookies allow us to understand how visitors interact with our Site by collecting and reporting information anonymously.
Social Network Cookies: These cookies are used to enable you to share or like our pages and content through third party social media websites.
Marketing Cookies: Marketing cookies are used to track visitors to our Site. The intention is to display ads that are relevant and engaging to the individual user and therefore more valuable to publishers and third party advertisers.
You can limit the automatic collection of certain information on our Website by disabling cookie data using your browser options. Please note that disabling cookie data may prevent you from using certain features of our Website. You can also consult the link below for an overview of how to block or delete cookies on the most common browsers.
We do not collect, process or store payment data. We will not request or use sensitive data, such as your health, ethnicity, religion or sexual orientation data.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your Personal Information and other data for the purposes described below. In general, we collect data to better target the advertising we offer to third parties in order to offer you quality content, without compromising your privacy. More particularly:
- provide you with the Services and help you use the Services, including your section preferences;
- contact you in connection with the Services;
- supervise and improve the Services, as well as develop new products;
- carry out research and analysis relating to our business and our Services;
- respond to questions and other requests;
- collect opinions and comments relating to the Services;
- send you information that may be of interest to you in relation to our Services, subject to applicable laws;
- offer you advertising tailored to your interests; and,
- Investigate legal claims or comply with our legal obligations.
We may use your Personal Information for purposes other than those for which we have obtained your consent, or if such other purposes are permitted or required under applicable law without consent.
4. HOW AND WHEN WE DISCLOSE YOUR PERSONAL INFORMATION
To the extent possible, although we try to avoid sharing your Personal Information with third parties, we have defined below the cases for which such sharing could take place. Primarily, we share your information with our service providers.
This is because we rely on third party service providers to perform various services on our behalf, such as payment, networking, marketing, analytics, and hosting and data storage. Please find below a non-exhaustive list of our third party service providers who may process your Personal Information (with links to their privacy policies):
If we provide your Personal Information to third party service providers, we take reasonable steps to ensure that the rules set out in this Policy are respected and that these third parties provide sufficient guarantees as to the implementation of appropriate security measures and that your Personal Information is used only for the purposes for which it was provided. When our service providers no longer need your Personal Information for these limited purposes, we ask them to destroy that data. In certain circumstances, we may allow our service providers to maintain aggregated or statistical data that does not identify you.
In addition, we may use and disclose your Personal Information when we believe that such use or disclosure is authorized, necessary or appropriate:
- under applicable law, including laws outside your country of residence;
- to comply with legal proceedings;
- to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence;
- to protect our business or those of our affiliates or subsidiaries;
- to protect our rights, privacy, safety, property or those of our affiliates, yours or those of others; and
- To enable us to pursue available remedies or limit the damages we may suffer.
In addition, we may transfer your Personal Information and other data to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other assignment of all or part of our business, brands, affiliates, subsidiaries or others.
5. RETENTION OF PERSONAL INFORMATION
We will use, disclose or retain your Personal Information only as long as necessary to fulfill the purposes for which that data was collected and to the extent permitted or required by law. If you would like more information on the periods during which your Personal Information will be kept, please contact us using the contact details in the “ContactUs” section.
6. INFORMATION SECURITY
We have implemented physical, organizational, contractual and technological security measures in order to protect your Personal Information, in particular payment information, and other data against loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that only employees who need to consult your Personal Information in the performance of their duties have access to it.
Despite the measures described above, no method of transmitting or storing data is 100% secure or error-free. Unfortunately, therefore, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of the data you have provided to us has been compromised), please contact us immediately.
7. UNSUBSCRIBE FROM COMMUNICATIONS
If you no longer wish to receive marketing-related emails from us, you may opt out of receiving such emails by clicking on the “unsubscribe” link located at the bottom of all emails you receive from us. You can also unsubscribe by contacting us directly.
We will do our best to respond to your unsubscribe request promptly, but we ask that you please allow us a reasonable amount of time to process your request. Please note that if you choose not to receive marketing-related emails, we may still need to send you communications regarding your use of our Services or products, or for other matters.
8. RIGHTS CONCERNING YOUR PERSONAL INFORMATION
Upon written request, you can access the personal information we hold about you and, if necessary, request that the necessary corrections be made, as permitted or prescribed by law.
9. INTERNATIONAL TRANSFER AND HOSTING OF DATA
Your Personal Information hosted in the United States is subject to different rules for the protection of Personal Information, since it is subject to the laws applicable locally and may be the subject of disclosure to governments, courts or law enforcement agencies or regulations of that other country, in accordance with the laws in force in that country. However, our practices regarding your Personal Information will continue to be governed by this privacy policy at all times.
10. THIRD-PARTY WEBSITES AND SERVICES
This Policy applies only to our Services. This Policy does not extend to websites, products or services provided by third parties. We assume no responsibility for the privacy practices of such third parties and we encourage you to review all third party privacy policies before using any third party websites, products or services.
11. CHILDREN’S INFORMATION
We do not knowingly collect Personal Information from children under the age of 18. If you are under 18, you should not provide your Personal Information to us without the consent of your parent or guardian. If you are a parent or guardian and discover that your child under the age of 18 has provided Personal Information without consent, you can notify us using the contact details in the “Contact Us” section below and request that we remove that child’s Personal Information from our systems.
12. UPDATES TO THE PRIVACY POLICY
This Policy is current as of the “updated” date which appears at the top of this page. We may change this Policy from time to time. When changes are made to this Policy, they become immediately applicable upon posting in a revised version of the Policy and posted on our Website, and a notification will be posted on our Services. We may also communicate changes through our Services or other means. By submitting your Personal Information to us, by registering or using any of the services offered, by using our Website or by voluntarily dialoguing with us after publication or communication of a notice of modification of this Policy, you consent to this that we collect,
13. CONTACT US
Any comments, questions, concerns, requests or complaints regarding your Personal Information or our privacy practices (including with respect to service providers located outside of your country of residence) should be sent to our Privacy Officer, as follows: By email: info@metroyak.com
